Every question,
honestly answered.

Yes — all Simply Clean products are formulated to be food safe, pet safe, and baby safe when used as directed. They're free from chlorine, ammonia, artificial fragrances and harsh sensitisers. The formulas are hypoallergenic and suitable for households with sensitive skin, young children, or animals.

Three things. First, we use locally grown Australian essential oils — blue mallee eucalyptus and Queensland lemon myrtle — rather than imported fragrance compounds. Second, our formulas are super concentrates: one 1L bottle makes 40 litres of ready-to-use cleaner — twice the strength of most supermarket brands. Third, we're genuinely Australian made and owned since day one — not a multinational with an eco sub-brand.

All hard surfaces — kitchen benches, bathroom fixtures, floors, tiles, toilets, sinks, splashbacks, and toys. The pH neutral formula is gentle enough for everyday use throughout the entire home.

Mix 25ml per litre of water for everyday cleaning. For tougher tasks — bathrooms, bins, heavily soiled surfaces — use 100ml per litre. The 1L bottle gives you between 10 and 40 litres of ready-to-use cleaner depending on dilution. A spray bottle and some warm water is all you need.

Everything is made in Australia. Our essential oils are sourced from Australian growers — the eucalyptus from farming regions in NSW and Victoria, the lemon myrtle from Queensland. We're not an overseas brand with an Australian address — we're genuinely local, from the Northern Rivers of NSW.

Yes, exactly the same. Simply Clean has sold over 5 million units and is stocked in over 2,000 retailers across Australia. This store is our direct-to-consumer channel — you're buying straight from us, no middleman, same products, same quality.

Yes — every Simply Clean purchase contributes to Friends of the Koala, a Northern Rivers-based organisation that rescues, rehabilitates and protects koalas. Our community has donated over $50,000 to their work. All our plastic bottles are made from at least 80% recycled plastic, and we offer bulk refill options to reduce single-use waste.

Yes, completely. Simply Clean products are vegan, cruelty free, and palm oil free. Our ethics aren't a marketing position — they're built into every formula we make. No animal testing, ever.

Standard delivery times apply based on your location across Australia. Free shipping is available subject to location and minimum spend — full details are shown at checkout before you confirm your order.

If you're not completely happy with your purchase for any reason, get in touch via the Contact page and we'll make it right. We stand behind every product we make.

Yes. This store is powered by Shopify, which uses industry-standard SSL encryption. We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, and Shop Pay. Your payment information is never stored on our servers.

Yes — you'll receive a shipping confirmation email with tracking details once your order has been dispatched.